Friday, June 27, 2008
Thursday, June 26, 2008
A very good explanation of social media. I like the CommonCraft approach to explaining complex concepts like social media in easy-to-understand, short videos. This one is very nice and more can be found on YouTube or at their website.
I have been using friendfeed a lot more lately. I finally figured out the value and have been linking my favorite services to my friendfeed profile. Like NetVibes is for my blog and publisher feeds, I like the way friendfeed has become an aggregation point for my favorite social media feeds. It also performs very well.
Finally, I have been using Digg more and more. I am finding some great articles on the internet and when I am reading some of my favorite magazines and news sources. I like that I can keep track of these articles on Digg, see what others are finding valuable or interesting, and go back to find articles I want to forward to others.
Tuesday, June 3, 2008
This is a right-to-the-point discussion on the impact of customer reviews and ratings to the operations of a company. Once customer reviews and ratings are occuring the culture of the company will begin to change and eventually feed off of those insights down to the operational level.